I recently had reason to buy airplane tickets. I was pleasantly surprised, when I went to the Alaska Air website, that they'd made it easier than it used to be. From the home page you used to be a few clicks from the form page -- now the form is on their home page. Very smart! They know why I'm there.
Indulging in nostalgia -- I still sometimes get email about this article I wrote in 1997 about VirtualPC. By the way, that story was posted to the site via ContentServer, software that lets you post to a website via email. It would be cool to connect ContentServer and Manila.
AOL, Time Warner to merge. Makes me feel like a mammal.