inessential by Brent Simmons

The Omni Show Episode #3 with Brian Covey, Support Manager

New episode is up!

Brian is the Support Manager at The Omni Group, and he has a bunch to say about how support — and the Support Humans — work at Omni, including how they’re involved with product decisions, and how we came to offer phone support.

DVD extras content: a video from 2006 of Brian doing the worm. Unmissable.